Privacy Policy

Introduction

Welcome to https://heavy-duty-truck-collision.collision-talk.com (hereafter referred to as “Heavy-Duty Truck Collision” or “we,” “our,” or “us”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains our practices regarding the collection, use, and disclosure of information from our website visitors and users.

Scope

This policy covers all aspects of our online presence, including but not limited to, our official website, mobile applications, online services, and any other digital platforms under our control. However, please be aware that this policy does not extend to third-party websites, applications, or services linked from our platform. These external resources have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy governs your interactions with us when:

You use our applications and online services as an authorized user.
You visit or navigate our websites linked to this statement.
You subscribe to receive communications, such as newsletters, emails, phone calls, or text messages/SMS from us.

Personal Data Collection

We collect various types of personal data, including:

Account Information: Details required to create and manage your user account, such as usernames, passwords, and contact preferences.
Payment Information: Credit card details, billing addresses, and payment history when you make purchases or subscriptions through our services.
Financial Information: Banking information, transaction records, and financial data related to transactions conducted on our platform.
Purchase Information: Product/service selections, purchase frequency, and order history.
Mobile Device Identifiers: Unique device IDs, mobile network information, and mobile operating system details from your smartphone or tablet when you use our mobile applications.
Location Data: Geolocation data provided by your browser or device when you interact with our location-based services.
Feedback: Responses, comments, and reviews you submit to us, including product feedback and customer support interactions.
Social Media Information: Publicly accessible information from social media platforms when users choose to connect their accounts to our services.
Product Information: Details about the products or services you show interest in or purchase through our website, such as preferences, customization options, and usage patterns.

We gather this data through direct user input, server logs, tracking technologies, and third-party partners who assist us in providing services.

Cookies

We employ cookies to enhance your experience on our platform and for analytical purposes:

Strictly Necessary: These cookies are essential for the basic functionality of our website, ensuring secure access, and maintaining user sessions.
Preference: They remember your preferences, such as language settings, and provide customized content.
Analytics: Used to collect aggregate data about site usage, enabling us to analyze and improve our platform’s performance.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are accepted.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, including:

Fulfilling your transactions and providing requested services.
Maintaining user accounts and profiles.
Sentencing communications and marketing materials based on user preferences.
Complying with legal obligations and regulatory requirements.

Once the data is no longer required or its purpose is fulfilled, we securely delete or anonymize it to protect your privacy.

Security Measures

We have implemented robust security measures to safeguard your personal data:

Encryption: We use encryption protocols for data at rest and in transit to ensure secure communication.
Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict security standards to process data on our behalf.
Access Controls: Our systems have access controls and restrictions to limit unauthorized personnel from accessing sensitive information.

Children’s Privacy

We do not intentionally collect or solicit personal information from children under the age of 18 (or the applicable age in your jurisdiction). If you believe we have collected such data by mistake, please contact us immediately using the details provided below, and we will take prompt action to rectify the issue.

Your Rights

Depending on your location, you may have certain rights regarding your personal data:

Access: Request access to the personal data we hold about you.
Rectification: Ask for corrections if your data is inaccurate or incomplete.
Erasure (Right to be Forgotten): Demand the deletion of your data under specific circumstances.
Restriction: Limit our processing of your data while we verify or dispute its accuracy.
Portability: Receive your personal data in a structured, commonly used format and transfer it to another controller.
Object: Object to certain uses of your data when there are legitimate grounds.
Non-Discrimination: Be free from discriminatory practices based on your exercise of data protection rights.

To exercise these rights or submit related inquiries, please contact our Data Privacy Team at [email protected] or write to us at:
Heavy-Duty Truck Collision,
Privacy Policy Inquiries,
[Address],
[Postal Code].

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any modifications will be effective immediately upon posting on our website. We encourage you to review this policy periodically for the latest information on our privacy practices.

Contact Information

For any questions, comments, or requests related to this Privacy Policy or your data protection rights, please contact us:

Email: [email protected]
Mail: Heavy-Duty Truck Collision, Privacy Policy Inquiries, [Address], [Postal Code]